People want to do business with people. In the days of corner stores we all knew who we were doing business with. We knew who owned the business and most likely how they spent their money. Today, people still want to do business with people. We may even be prepared to spend a little more to get the kind of service we appreciate. If someone chooses to do business with you rather than a nameless corporation it may be because they know something about who you are. Maybe they've met you. People like to help each other. Would you rather help a corporation or an individual who shares something in common with you?
Whatever product or service you are providing, make sure you remember that business is all about people, service, relationships, and helping others with their needs.
Saturday, September 13, 2008
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